When did you start at Hayes? 2007
Years of experience in the insurance industry: 15 years
Why do your clients like working with you? I am knowledgeable about the insurance industry and patient with my clients as I educate them about insurance.
Cindy Lee Ponce
Where are you from? Bay Area
When did you start at Hayes? April 2010.
Years of experience in the insurance industry: Started in 2002.
Companies or industries you typically work with: Any and all types of Medical/Recreational Cannabis Businesses. Example: Dispensaries, Distributors, Grow Facilities, Lessor Risk, Edible kitchens, Consultants and Labs. If it has to do with Cannabis I will find you Insurance
Why do your clients like working with you? I’m always happy and have a positive attitude. I’m here to help out clients, new and old. I work for the client not the insurance companies.
What’s a fun fact about yourself? I helped write the new Admitted Market for Golden Bear Insurance. I’m known as the Marijuana Queen in the office,
Phone: 510.222.8643 ext. 23
Where are you from? Berkeley, CA.
When did you start at Hayes? November 2014.
Years of experience in the insurance industry: 1.
What’s a fun fact about yourself? I’m pretty good at finding lost files around the office.
Any hobbies outside of work? I teach Bocci Ball to Special Olympics kids.
When did you start at Hayes? October 2015
Years of experience in the insurance industry: This is my first year in the insurance industry.
Why do your clients like working with you? Well, being a C.S.R. for Galen and Sam, I usually assist them with calls and certificates. When it comes to actual client interaction, they like the fact that I jump right on doing what they need. I also give them an estimated time on when to expect the task to be accomplished. I always like to call my clients and make sure they have received what they needed and make sure we cover anything else we can help them with.
What’s a fun fact about yourself? I basically grew up at the soccer field. I played soccer from the ages of 3 to 19. My dad is the vice president of the San Pablo United Youth Soccer Club and was my coach growing up. Even if I wasn’t playing, I was always at the soccer field watching and cheering on one of the 32 teams in the club. I’ve always loved being at the soccer field, and because of that I decided to become a coach myself. I got my coaching license and became a coach at the age of 15 and coached for 13-16 year old girls soccer for 6 years. Aside from the coaching and playing, I was also a youth referee after getting my refereeing license at the age of 14. So I guess you could have called me the soccer-playing referee that was always coaching.
Any hobbies outside of work? Outside of work, I enjoy spending time with my family and especially my 6-month old son. Being outdoors, at the soccer field, or traveling, and going down to the beaches down in San Diego are also fun activities.
Where are you from? Born & raised in the East Bay from Mexican Parents.
When did you start at Hayes? September 2016.
Years of experience in the insurance industry: I got my start at Hayes.
What’s a fun fact about yourself? I am a workaholic.
Any hobbies outside of work? Being a mom of two, Family time, watching sports. Soccer, basketball, baseball, football anything sports-related.
Phone: 800.869.8643 ext. 18